Laura and David discuss how to work well with a VIP customer. They focus on asking good follow-up questions. This helps them understand the customer’s needs better.
Vocabulary:
Collaboration: Working together with others.
Follow-up: Additional questions or actions after the first.
Vip: Very important person or client.
Tailor: To make something fit specific needs.
Budget: The amount of money available for a project.
Practice more with this lesson:
