Apologizing and Offering Compensation During a System Outage – English for Architect – Medium Level

Jessica, an architect, explains a system outage. She apologizes and offers compensation. James listens and asks questions.

🎧 Apologizing and Offering Compensation During a System Outage
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Vocabulary:

Outage: A period when a system is not working

Compensation: Something given to make up for a problem

Server: A computer that provides data or services

Delay: A time when something is late

Patience: The ability to wait without getting upset


Practice more with this lesson:


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