English Lessons

Vocabulary Flashcards and Quiz of Handling Objections After a Service Failure โ€“ English for Animator โ€“ Medium Level

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by

Michael Carter
in
Objection
A reason for disagreeing or complaining.
Service
Work done for customers.
Refund
Money given back for a problem.
Policy
A rule or guideline to follow.
Complaint
A statement that something is wrong.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Service
Refund
Policy
Complaint
Work done for customers.
A reason for disagreeing or complaining.
A statement that something is wrong.
A rule or guideline to follow.
Money given back for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œObjectionโ€ mean?
4. What does โ€œServiceโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œPolicyโ€ mean?
7. What does โ€œComplaintโ€ mean?

Practice more with this lesson:


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