English Lessons

Vocabulary Flashcards and Quiz of Handling Objections After a Service Failure – English for Animator – Medium Level

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by

Michael Carter
in
Objection
A reason for disagreeing or complaining.
Service
Work done for customers.
Refund
Money given back for a problem.
Policy
A rule or guideline to follow.
Complaint
A statement that something is wrong.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Service
Refund
Policy
Complaint
A statement that something is wrong.
A rule or guideline to follow.
A reason for disagreeing or complaining.
Money given back for a problem.
Work done for customers.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Service” mean?
5. What does “Refund” mean?
6. What does “Policy” mean?
7. What does “Complaint” mean?

Practice more with this lesson: