Reassuring a Client After a Service Problem – English for Animator – Medium Level

Olivia and James talk about a problem with a project. Olivia wants to make sure James feels better. They discuss how to fix the issue and move forward.

🎧 Reassuring a Client After a Service Problem
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Vocabulary:

Delay: A period of time when something is late

Frustrating: Causing feelings of anger or annoyance

Quality: How good or bad something is

Progress: Movement forward or improvement

Honesty: Being truthful and sincere


Practice more with this lesson:


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