Mia and James talk about a complaint from a client. They need to fix the schedule. They want to make the client happy again.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Schedule: A plan of when things will happen.
Client: A person who pays for a service.
Trust: Belief that someone will do what is right.
Team: A group of people working together.
Practice more with this lesson:
