Vocabulary Flashcards and Quiz of Handling Objections After a Service Failure – English for Advertising Manager – Easy Level

Objection
A reason for disagreeing or refusing.
Service
Work done to help customers.
Presentation
A talk to show or explain something.
Discount
A reduction in price.
Trust
Belief in someone’s honesty or ability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Service
Presentation
Discount
Trust
A talk to show or explain something.
A reduction in price.
A reason for disagreeing or refusing.
Work done to help customers.
Belief in someone’s honesty or ability.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Service” mean?
5. What does “Presentation” mean?
6. What does “Discount” mean?
7. What does “Trust” mean?

Practice more with this lesson: