Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for Advertising Manager – Easy Level

Complaint
A statement that something is wrong
Escalate
To raise a problem to a higher level
Busy
Having a lot of work or activity
Advertising
The act of promoting products or services
Client
A person who buys services or products

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Busy
Advertising
Client
The act of promoting products or services
A person who buys services or products
Having a lot of work or activity
To raise a problem to a higher level
A statement that something is wrong

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Escalate” mean?
5. What does “Busy” mean?
6. What does “Advertising” mean?
7. What does “Client” mean?

Practice more with this lesson: