Vocabulary Flashcards and Quiz of Escalating a Complaint After Service Failure – English for Advertising Manager – Easy Level

Complaint
A statement about a problem or fault.
Manager
A person who is in charge of a team.
Service
Work done to help someone.
Problem
Something that is wrong or causes trouble.
Fix
To repair or correct something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Manager
Service
Problem
Fix
To repair or correct something.
A person who is in charge of a team.
A statement about a problem or fault.
Work done to help someone.
Something that is wrong or causes trouble.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Manager” mean?
5. What does “Service” mean?
6. What does “Problem” mean?
7. What does “Fix” mean?

Practice more with this lesson:


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