Handling a Customer Complaint with Team Coordination – English for Advertising Manager – Medium Level

Jessica, the advertising manager, receives a customer complaint. She talks with Michael and other teams. They work together to solve the problem quickly.

🎧 Handling a Customer Complaint with Team Coordination
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Vocabulary:

Complaint: A statement that something is wrong or not good.

Campaign: A planned series of actions to achieve a goal.

Delay: To make something happen later than planned.

Approve: To agree or accept something officially.

Schedule: A plan showing when things will happen.


Practice more with this lesson:


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