Handling a Customer Complaint – English for Advertising Manager – Medium Level

Michael is an advertising manager. Olivia calls to complain. They talk to solve the problem.

🎧 Handling a Customer Complaint
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Vocabulary:

Complain: To say something is wrong or bad

Problem: A situation that needs to be fixed

Explain: To make something clear or easy to understand

Details: Small pieces of information about something

Fix: To repair or correct something


Practice more with this lesson:


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