Vocabulary Flashcards and Quiz of Handling Difficult Client Emails by Finding Root Causes โ€“ English for Actor โ€“ Advanced Level

Root cause
The main reason for a problem
Complaint
A statement that something is wrong
Follow up
To check or continue communication later
Technical
Related to special skills or knowledge
Confuse
To make someone unable to understand

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Complaint
Follow up
Technical
Confuse
A statement that something is wrong
To make someone unable to understand
To check or continue communication later
The main reason for a problem
Related to special skills or knowledge

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRoot causeโ€ mean?
4. What does โ€œComplaintโ€ mean?
5. What does โ€œFollow upโ€ mean?
6. What does โ€œTechnicalโ€ mean?
7. What does โ€œConfuseโ€ mean?

Practice more with this lesson:


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