Vocabulary Flashcards and Quiz of Handling Complaints During a Compliance Check – English for Actor – Advanced Level

Complaint
A statement that something is wrong or bad.
Delivery
The act of bringing goods to a place.
Receipt
A paper showing proof of a purchase or delivery.
Discount
A reduction in the usual price.
Report
A written or spoken description of an event.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delivery
Receipt
Discount
Report
A paper showing proof of a purchase or delivery.
A written or spoken description of an event.
A statement that something is wrong or bad.
The act of bringing goods to a place.
A reduction in the usual price.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delivery” mean?
5. What does “Receipt” mean?
6. What does “Discount” mean?
7. What does “Report” mean?

Practice more with this lesson: