English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure โ€“ English for Actor โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement about a problem or bad service
Priority
Something that is more important than other things
Service failure
When a service does not work as expected
Urgent
Needing quick action or attention
Process
A series of steps to do something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Priority
Service failure
Urgent
Process
When a service does not work as expected
A statement about a problem or bad service
Something that is more important than other things
A series of steps to do something
Needing quick action or attention

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œPriorityโ€ mean?
5. What does โ€œService failureโ€ mean?
6. What does โ€œUrgentโ€ mean?
7. What does โ€œProcessโ€ mean?

Practice more with this lesson:


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