Vocabulary Flashcards and Quiz of Handling a Service Problem Professionally – English for Actor – Advanced Level

Refund
Money given back for a problem
Frustrating
Causing anger or disappointment
Trust
Belief in someone’s honesty or ability
Improve
Make something better
Polite
Showing good manners

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Frustrating
Trust
Improve
Polite
Belief in someone’s honesty or ability
Money given back for a problem
Showing good manners
Make something better
Causing anger or disappointment

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Refund” mean?
4. What does “Frustrating” mean?
5. What does “Trust” mean?
6. What does “Improve” mean?
7. What does “Polite” mean?

Practice more with this lesson: