Vocabulary Flashcards and Quiz of Clarifying a Misunderstanding During Customer Support – English for Actor – Advanced Level

Order
A request to buy something.
Replacement
Something that takes the place of another.
Package
A box or container for shipping items.
Return
To send something back to the sender.
Label
A tag that shows information about a product.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Order
Replacement
Package
Return
Label
A request to buy something.
Something that takes the place of another.
A tag that shows information about a product.
To send something back to the sender.
A box or container for shipping items.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Order” mean?
4. What does “Replacement” mean?
5. What does “Package” mean?
6. What does “Return” mean?
7. What does “Label” mean?

Practice more with this lesson: