Emily and Kevin talk about handling problems at work. They discuss when to escalate issues during busy times. They want to find the best way to do this.
Vocabulary:
Escalate: To raise or increase a problem quickly.
Peak: The highest or busiest point in time.
Feedback: Information about how well something is done.
Suggest: To offer an idea or plan.
Communication: Sharing information between people.
Practice more with this lesson:

