Sophia and William are actors. They talk on the phone to clear up a mistake. They end the call politely.
Vocabulary:
Mistake: An error or something done wrong.
Confusion: A state of not understanding something.
Calmly: In a relaxed and peaceful way.
Polite: Showing good manners and respect.
Explain: To make something clear or easy to understand.
Practice more with this lesson:
