Reporting Progress and Handling Objections After a Service Failure – English for Accountant – Advanced Level

Sarah and Paul discuss a recent service failure. Sarah explains the progress in fixing the issue. Paul raises some concerns about the delay and future steps.

🎧 Reporting Progress and Handling Objections After a Service Failure
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Vocabulary:

Objection: A reason for disagreeing or opposing something.

Progress: Improvement or development toward a goal.

Delay: A period of waiting or being late.

Backup: An extra plan or copy in case the main one fails.

Mismatch: A failure to match or fit correctly.


Practice more with this lesson:


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