John is an accountant reporting progress to Emma about a VIP customer’s issue. He needs to escalate the problem to get faster help. They discuss the next steps carefully.
Vocabulary:
Escalate: To increase or raise the level of a problem.
Delay: A period of time when something is late.
Urgent: Needing quick action or attention.
Progress: The process of improving or moving forward.
Satisfied: Feeling happy with the result or service.
Practice more with this lesson:
