Handling Difficult Client Calls as an Accountant – English for Accountant – Medium Level

Kevin is an accountant. He is calling Olivia, a client. Olivia has questions about her taxes.

🎧 Handling Difficult Client Calls as an Accountant
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Vocabulary:

Deduction: An amount subtracted from income for tax purposes

Income: Money earned from work or investments

Tax bill: The amount of money owed for taxes

Client: A person who uses professional services

Follow-up: An action taken after an earlier event


Practice more with this lesson:


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