Laura and Michael discuss how to handle negative feedback from a client. They focus on understanding priorities in cross-cultural communication. The conversation helps interpreters improve their work.
Vocabulary:
Feedback: Information about how well something is done.
Priority: Something that is more important than other things.
Cultural: Related to the ideas and customs of a group.
Accuracy: How correct or exact something is.
Balance: To give equal attention or importance to two things.
Practice more with this lesson:
