Mark is an interpreter in an important meeting. Sarah is a customer who is unhappy. Mark helps Sarah apologize and offer compensation.
Vocabulary:
Apologize: To say sorry for a mistake.
Compensation: Something given to make up for a loss.
Refund: Money returned for a wrong purchase.
Gift card: A card with money to spend at a store.
Interpreter: A person who translates spoken words.
Practice more with this lesson:
